We're here for you
Questions about an order, a product, or partnering with us — write to us and a real person will reply. No ticket numbers, no bots.
Order status, returns, sizing, and anything that has gone wrong with something you bought.
care@filocia.comReplies within one working day
Stocking Filocia in a pharmacy, clinic or store, or partnering on something bigger.
care@filocia.comReplies within two working days
Sometimes it is quicker to talk, especially if a delivery is already on its way.
+91 92115 22414Mon–Sat, 10am – 6pm IST
Registered office
This is our registered office, not a returns address. Email us before posting anything back and we will confirm where it goes.
Grievance officer
Email care@filocia.com or call +91 92115 22414, Mon–Sat, 10am–6pm IST.
We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.
